MSPA Education Week 2015

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Your picture will not be just for other reasons then for the MSPA Europe Education Week only. We hope to receive many pictures!

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If you select "Delegate Workshop week 2015 - schedule your workshops on the next page" you will be directed to a schedule were you can include the workshops and social events of your choice, per day, per item.

Details of pricing – Monday 7th December 2015
Welcome lunch	included
Workshop ‘Questionnaires that work’ (including coffee break)	€ 175
Dinner and networking opportunities	€ 50
TOTAL PRICE for Monday 7^th December	€ 225

Details of pricing – Tuesday 8th December 2015
Workshop ‘From the client’s perspective’ (including welcome coffee, coffee and lunch)	€295
Dinner and networking opportunities	€ 50
TOTAL PRICE for Tuesday 8^th December	€ 345

Details of pricing – Wednesday 9th December 2015
Workshop ‘Tips & tricks for organizing workshops for your clients’ – including coffee break	€ 125
Networking lunch	€ 30
Workshop ‘The value of Mystery Shopping’ – including coffee break	€ 125
Farewell drink MSPA board	Free of charge *
TOTAL PRICE for Thursday 10^th December	€ 280

TOTAL PRICE for the complete package (850 euro – 10% discount)	€ 765

All above fees are per person and excluding VAT. Dutch VAT will be applied to all customers located in The Netherlands. The reversed charged principle will be applied for European customers that provide us with a valid VAT number. All customers outside of the European Union are exempt from VAT.

Wednesday 9th December 2015

Workshop “Tips & tricks for organizing workshops for your clients” (incl. coffee break) FULL

125.00

Network lunch FULL

30.00

Workshop “The value of Mystery Shopping" (incl. coffee break) FULL

125.00

Farewell drink MSPA Europe board FULL

Summary

MSPA Europe Cancellation policy:

All mentioned registration fees include workshop, workshop materials, lunch (only not on Wednesday December 9th) and refreshments and excludes VAT, dinners to be booked separately and any hotel & travel costs (such as accommodation). Cancellation is only possible in writing and send to europe@mysteryshop.org. If cancellation is more than 5 weeks before the event €100 will be charged per cancellation for administrative purposes. If you cancel within 5 weeks of the event the full workshop fee will be charged. However, you may always let another colleague take your place at no extra charge or cancellation fee.

- The moment the workshop will be confirmed all delegates receive information on the hotels near to the workshop location to reserve a hotel room if needed. Please do not reserve any hotel room before MSPA confirms the workshop to you to prevent any cancellation difficulties.

- MSPA Europe hold the right to cancel the workshop if the minimum number of delegates is not reached

- An invoice is send by MSPA Europe for the registration fee and in case reserved the network dinner(s) (including 1 drink). The invoice needs to be settled within 3 weeks after receiving the invoice.

I agree

Thank You

Thank you for your registration for the MSPA Europe wEducation Week 2015 which will be held from Monday December 7th, to Wednesday December 9th, 2015 at Amsterdam/schiphol.

As soon as the minimum number of partipants is confirmed, but no later than 6 weeks prior to the workshop, MSPA decides if all or specific workshops will be confirmed or cancelled.
A minimum of delegates is needed to confirm each day of workshops.

A definite confirmation and further information like workshop location, hotel reservation details, etc) will be issued to all delegates as soon as a workshop is confirmed.
Your participation is only guaranteed after confirmation by the conference secretariat.

Payment
Payment of your registration fee will be by invoice or credit card. An invoice, including a online payment possibility to pay by credit card, will be sent to you by email after receipt of your registration form and when the Education week is officially confirmed by MSPA Europe.

Location and hotelrervations
The workshops will be organized at the Steigenberger Airport hotel, Amsterdam - http://en.steigenberger.com/Schiphol-Oost-Amsterdam/Steigenberger-Airport-Hotel

Be advised that if your require hotel reservations you need to arrange this directly to the Steigenberger Airport Hotel, Amsterdam, it’s NOT included in the Workshop fee.

· The Steigenberger Airport Hotel, Amsterdam offers a special room rate of € 129, - per night, including breakfast, single use (double occupancy is € 154) to all workshop participants.

· Rooms can be reserved by sending an email request with your arrival & departure dates to Mrs. Anne-Miek Dicker / anne-miek.dicker@steigenberger.com / mentioning “MSPA Europe workshop September 2015”.

· Please reserve your hotel room in time; only a limited number of rooms are available for this special fee and all rooms are available on request.

Please hold to make any flight or hotel reservations until MSPA officialy confirmed the workshop, this prevents you need to cancel any reservations. MSPA is not liable for any costs made by the delegate if the workshop is not confirmed officially!

If you have any questions feel free to contact me at the below address.
I am looking forward to meeting you at the 1st MSPA Europe Education Week.

Best regards,
Nikky Alkemade

For registration matters, contact via email is preferred.

MSPA Europe
Nikky Alkemade
P.O. Box 82276
2508 VD The Hague
The Netherlands

Phone: +31 70 3587371
Email: contact@mspa-eu.org

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MSPA Education Week 2015

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